Privacy Policy

Effective Date: May 21, 2024

Volado Labs, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://voladolabs.ai/, use our services, or interact with us in other ways. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information:

We may collect personally identifiable information (“Personal Information”), such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms on our website, email communications, or other interactions.

Usage Data:

We may collect information automatically when you visit our website, such as your IP address, browser type, operating system, the pages you view, the time and date of your visit, and other diagnostic data (“Usage Data”).

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website and services
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Process your transactions and manage your orders
Send you emails
Find and prevent fraud
Comply with legal obligations

Sharing Your Information

We may share your information in the following situations:

With service providers to perform tasks on our behalf and to assist us in providing our services
With business partners to offer you certain products, services, or promotions
With your consent, for any other purpose disclosed at the time you provide the information
To comply with legal obligations, resolve disputes, and enforce our agreements
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company

Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

SMS Opt-In Details

When you opt in to receive SMS messages from Volado Labs or our clients, you consent to receiving text messages at the phone number you provide. These messages may include appointment reminders, promotional offers, service updates, and other communications related to the services you have requested. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

By opting in, you acknowledge and agree that:

You are providing your express written consent to receive SMS communications
Consent is not a condition of purchase or service
You may revoke consent at any time by replying STOP

No Sharing of SMS Opt-In Data

We do not sell, rent, share, or otherwise disclose your SMS opt-in data or phone numbers to any third parties for their marketing purposes. Your opt-in information is used solely to deliver the SMS communications you have consented to receive and to manage your messaging preferences. This commitment applies to all phone numbers and consent data collected through our SMS opt-in forms and processes.

The right to access – You have the right to request copies of your Personal Information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your Personal Information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your Personal Information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

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